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Customer Care Representative (m/f/d)

Job title: Customer Care Representative

Department: Customer Care

Location: Belgium, Zaventem

Job type: Full-time

Role scope: Local - on site

Employment:

Role description

You are the first point of contact for customers and account managers and are responsible for the entire process of quotations and orders.

Key responsibilites

Preparing quotations and processing orders in SAP.
Proactively monitoring orders, deliveries, and framework agreements.
Informing and supporting customers with questions regarding their orders.
Close collaboration with colleagues in Belgium and the Netherlands.
Coordinating multiple orders with a strong sense of prioritization.
Supporting account managers and involving product specialists when necessary.

What we look for

At least 3 years of experience in an administrative or customer-oriented role.
Language skills: Dutch (native), French, and English.
An affinity for technology and a willingness to learn about our extensive product portfolio.
Customer-oriented, empathetic, and a strong communicator (also by phone!).
Able to work under pressure and flexible.
Reliable, solution-oriented, and digitally skilled.
Experienced with ERP systems; experience with SAP is a strong advantage.

What we offer

A permanent contract from day one.
An attractive salary package including meal vouchers, group insurance, and hospitalization insurance.
A warm, collegial atmosphere in a human-sized team of 8 professionals.
Comprehensive onboarding.
The opportunity to work in an innovative organization with ambitious growth plans.

The final date to submit your application is mayo 31, 2026.

See all open positions

See also

Who we are

At Habasit we combine deep technical expertise with a customer-centric approach, providing tailor-made solutions that enhance productivity, safety, and efficiency.

Sustainability

We believe industrial growth that benefits people is possible without draining the planet's precious resources. We have placed sustainability firmly at the core of our mission to guide us toward contributing to a more sustainable business.

Our history

Over the decades, Habasit has shaped industrial motion with smart product innovation and continous progress in sustainability.

Who we are

At Habasit we combine deep technical expertise with a customer-centric approach, providing tailor-made solutions that enhance productivity, safety, and efficiency.

Sustainability

We believe industrial growth that benefits people is possible without draining the planet's precious resources. We have placed sustainability firmly at the core of our mission to guide us toward contributing to a more sustainable business.

Our history

Over the decades, Habasit has shaped industrial motion with smart product innovation and continous progress in sustainability.