Role description

This is a wonderful opportunity to join; one of the few global family businesses that is internationally renowned with an impeccable reputation, where opportunities are local & worldwide.

Purpose

The purpose of our customer care advisors is to work a part of a team, supporting our sales team, engaging with customers via inbound calls and email, creating quotes, sales orders and customer enquiries, all with the aim of delighting our customers.

This is a great place to start your career with Habasit, with full career development plans to help you reach your full potential

Your main challenges

  • Engaging with customer via inbound calls and emails
  • Generating quotes
  • Processing sales orders
  • Responding to customer queries
  • Working with stakeholders to ensure customer satisfaction
  • Supporting our sales team

What we look for

  • Experience working within a customer care/service team
  • Ability to learn new products
  • Experience of SAP would be nice
  • Proficient in microsoft, and CRM software
  • Good english and maths
  • An outstanding communicator both verbally and written
  • Excellent telephone manner
  • Accuracy, pace & attention to detail
  • Willingness to learn

What we offer

  • £24,000 pa (40 hours per week – Monday – Friday – core hours 8am – 5pm
  • Flexible/Hybrid working on completion of training
  • 27 days holiday + bank holidays
  • Free on site parking
  • Life Insurance
  • EAP
  • Annual Bonus
  • Genorous refer a friend scheme
  • Cycle to work
  • Company sick pay with service
  • Training & Progression
  • Job Types: Full-time, Permanent
  • Pay: From £24,000.00 per year

Benefits:

  • Casual dress
  • Company pension
  • Cycle to work scheme
  • Free flu jabs
  • Free parking
  • Life insurance
  • On-site parking
  • Referral programme
  • Sick pay
  • Work from home

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Yearly bonus

Application question(s):

  • Located near Elland

Education:

  • A-Level or equivalent (preferred)

Experience:

  • Customer service: 1 year (required)

Work authorisation:

  • United Kingdom (required)