Quality Specialist

Process Monitoring & Improvement:

• Maintenance and further develop - Habasit UK Quality Management System in line with relevant quality standards and regulations, such as ISO 9001
• Develop and implement methods, procedures and process alongside department owners to develop zero defect culture.
• Maintain and update quality documentation, such as Standard Operating Procedures (SOPs), quality manuals, and compliance records.
• Develop supplier quality assurance program with an aim to streamline and eliminate customer non-conformances.
• Conduct risk assessments and identify opportunities to reduce quality risks.

Process Monitoring & Improvement:

• Develop standard processes with aim to detect and correct any defects in the product or process before delivery to customer.
• Analyse production and operational processes to identify root causes of quality issues and recommend corrective actions.
• Implement continuous improvement strategies to enhance product quality, reduce defects, and streamline processes.
• Utilise Lean, Six Sigma, or other process improvement methodologies to drive changes.

Auditing & Reporting:

• Conduct internal quality audits and lead / assist in preparing for external audits by regulatory agencies or clients.
• Track and report on key quality metrics, such as defect rates, non-conformance reports, and corrective actions.
• Prepare and present quality performance reports to management, highlighting trends, issues, and improvement plans.

Training & Development:

• Develop and deliver training programs on quality standards, compliance requirements, and best practices.
• Act as a subject matter expert (SME) for quality-related issues, providing guidance and support to operational teams.

Stakeholder Collaboration:

• Work closely with production, service, supply chain, and customer service teams to ensure alignment on quality objectives.
• Support cross-functional teams in implementing quality initiatives and resolving quality-related problems.
• Collaborate with suppliers to ensure incoming materials meet the required quality specifications.

Education and experience

• Bachelor’s degree in Quality Management, Engineering, Science, or a related field.
• Extensive experience in a quality assurance or quality control role.
• Experience working in a regulated industry (e.g., manufacturing, pharmaceuticals, food & beverage) is highly preferred.
• Good communication/influencing skills.
• Strong analytical and problem-solving skills with a high level of attention to detail.
• Proficiency in quality management systems (QMS) and tools such as statistical process control (SPC).
• Familiarity with compliance and regulatory standards relevant to the industry.
• Excellent communication and interpersonal skills to work effectively with cross-functional teams.
• Ability to work independently and manage multiple tasks simultaneously.