Customer Care Advisor

This is a wonderful opportunity to join; one of the few global family businesses that is internationally renowned with an impeccable reputation, where opportunities are local & worldwide.

Purpose

The purpose of our customer care advisors is to work a part of a team, supporting our sales team, engaging with customers via inbound calls and email, creating quotes, sales orders and customer enquiries, all with the aim of delighting our customers.

This is a great place to start your career with Habasit, with full career development plans to help you reach your full potential

• Engaging with customer via inbound calls and emails

• Generating quotes

• Processing sales orders

• Responding to customer queries

• Working with stakeholders to ensure customer satisfaction

• Supporting our sales team

• Experience working within a customer care/service team

• Ability to learn new products

• Experience of SAP would be nice

• Proficient in microsoft, and CRM software

• Good english and maths

• An outstanding communicator both verbally and written

• Excellent telephone manner

• Accuracy, pace & attention to detail

• Willingness to learn

• £24,000 pa (40 hours per week – Monday – Friday – core hours 8am – 5pm
• Flexible/Hybrid working on completion of training
• 27 days holiday + bank holidays
• Free on site parking
• Life Insurance
• EAP
• Annual Bonus
• Genorous refer a friend scheme
• Cycle to work
• Company sick pay with service
• Training & Progression
• Job Types: Full-time, Permanent
• Pay: From £24,000.00 per year

Benefits:

Schedule:

Supplemental pay types:

Application question(s):

Education:

Experience:

Work authorisation: