Internal Sales Advisor
- Job Title: Internal Sales Advisor
- Country: UK
- Location: Elland
- Department: Sales and Service
- Job type: 100%
- Employment type: Permanent
Role description
The mission of the Internal Sales Advisor is to be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.
As an inside sales representative you should be able to build instant rapport and achieve customer satisfaction. A top inside sales representative should also be very competitive and a good listener. Producing quotes and orders using SAP.
Your main challenges
- Communicating with customers, making outbound calls to potential customers, and following up on leads.
- Understanding customers' needs and identifying sales opportunities.
- Answering potential customers' questions and sending additional information per email.
- Keeping up with product and service information and updates.
- Creating and maintaining a database of current and potential customers.
- Explaining and demonstrating features of products and services.
- Staying informed about competing products and services.
- Upselling products and services.
- Researching and qualifying new leads.
- Closing sales and achieving sales target.
- Entering quotes and orders into SAP.
What we look for
Your education and experience
- Experience in having spent a significant amount of time working as part of a customer care/service team handling sales related customer contact via telephone and email. Excellent cold calling skills.
- Experience of working with a technical product and also handling complaints.
- Previous experience in an outbound call centre or a related sales position preferred.
- Proficiency in Microsoft Office and CRM software such as Sugar CRM.
- Excellent communication skills, both verbal and written.
- Strong listening and sales skills with ability to achieve targets.
- Experience of SAP would be desirable.
- Fluent in English (both verbal and written)
- Educated to GCSE Level or equivalent in English and Maths.
Your personality
- Strong link to Habasit Core Values.
- Self Confidence.
- Accurate data entry.
- Attention to detail.
What we offer
We offer an attractive place to work and personal development in an empowered working culture. You will benefit from the expertise and opportunities of a solid global group of companies and the reputation of its products.